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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Generally speaking, 3-5 days after your order is our operation time, after about 7-12 days you can generally receive your package, but these are covid-19 and logistics problems, please check the specific time shipping policy and track my order.

After you purchase your first product, the system automatically creates an account for you.

Contact our customer service within 72 hours of placing an order [email protected] to make changes, once the goods are sent out, no changes can be made.

Enter your tracking no on the track my order page to check, the tracking no is automatically sent to you by system mail.

Absolutely not, we do not record any sensitive customer information, we use SSL256 encryption in real time to transmit customer information to the bank for settlement.

The selling price is already tax inclusive.

Please check the shipping policy for details, we will update the countries that can be reached regularly.

Products purchased at the same time will be sent out in one package, if purchased 72 hours apart, they may be sent out in separate packages.

If you need to swap an item

Returns and Exchanges

Please check our detailed return policy for details and we will do our best to satisfy our customers.

Take a photo and contact our customer service email immediately.

Take a photo and contact our customer service email immediately.

Contact our customer service email first.

Contact our customer service email [email protected].

Contact our customer service email immediately.

If we have not yet shipped your order, please contact our customer service representative immediately to make changes.

Absolutely, if you have questions, please contact customer service.

Free Worldwide Shipping

On all orders above $25

Easy 30 Days Returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

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